THE ORIGIN OF DIGITAL FINANCIAL SERVICES
Dr. ATINA SHOFAWATI SE., M.Si. Faculty of Economics and Business at the Universitas Airlangga says that digital financial services by and large allude to the expansive advances accessible to perform financial services from a more extensive scope of suppliers to a broad class of beneficiaries. This is conceivable by the utilization of digital distant methods including e-cash; card installments like ATM, POS, and electronic assets move like NIP. Digital finance can prompt more noteworthy financial incorporation by growing financial services to non-monetary areas, and the development of fundamental services. It can prompt more prominent monetary steadiness and expanded financial intermediation. It can likewise help long haul beneficial outcomes on banking execution.
Financial institutions all over Nigeria are constantly developing towards digitalization. The present urge to satisfy the ever-changing need of the customer when it comes to financial services, a constant that causes most banks to be on top of every solution for customer-based problems to keep the business running and relevant.
Digital finance is financial services being delivered with mobile phones, internet, P.C’s, cards linked to a government-approved and reliable digital payment system. Digital finance is a magnitude of upgraded financial products, related software, business, and customer interactive and communications services, this is delivered by financial technology companies and providers of financial services.
Automated teller machines, Point of Sales, Internet, Mobile money, Electronic Bills pay, and mobile phones to access transaction receipts.
Nigeria launched the digital payment system and the Central Bank of Nigeria also launched the National Financial Inclusion Strategy with the vision that more than 80% of bankable adults across Nigeria have access to financial services. The digital payment system in Nigeria is aimed at assisting to unbundle the stress of some economic activities by implementing technology-driven methods. These methods are intricate to the plan for economic diversification and also prevent financial leakages in all sectors. All digital means of a transaction have a feedback mechanism to secure moveable assets, provide a secure framework for crowdfunding, and providing clear regulatory measures on crypt-currency transactions to combat electronic fraud.
FINTECH IN NIGERIA
Fintech is also known as Financial Technology is the innovative ability to use technology in planning, designing, and delivering financial services. This results in creating new business models and processes which have effects on the nation’s financial services and institutions with promises of easier, transparent, cheaper, user-friendly financial services.
The Central Bank of Nigeria launched the Payment Service Vision in 2007 creating a spark of interest in the Fintech Industry. Before this launch Fintech firms have been operating in Nigeria but without a widespread adaptation. Until then the use of physical cash was the only valid means of transactions which cost the Central Bank of Nigeria to use limited resources to maintain and print the banknotes which is part of the cause of the devaluation of the currency.
Interswitch (2008), eTranzact (2011), and Remita (2011) were the initiation set of firms established by the Federal Government, through CBN for cost minimization that drew attention to the benefits of digital financial services. The main purpose for the pioneer fintech firms was to create an environment for commercial banks to adopt the process later in the future and this birthed internet banking, mobile apps, and unstructured supplementary service data (USSD).
Fintech can be categorized into other aspects like artificial intelligence, peer-to-peer lending, assets management, advisory services, biometrics, digital payment, and crowd computing. In Nigeria, financing, lending, and remittance of currency are at 70% of the FinTech prospect, with 30% of untapped categories like crowd computing, big data, and business solutions.
Studies have shown that the payment service of all the various service segments is the most utilized in successful Fintech firms, but only 15% of the banking revenue pool is from payment solutions and it continues to grow. This encourages more digital presence than ever for Nigerian banks as a result of implementing the Fintech Policies. These Fintech strategies are growing from credit to payment and assets management.